Where Healthcare Operations Meet AI Engineering

AI Automations Built for Real Healthcare Operations

We help healthcare clinics eliminate repetitive tasks, reduce billing inefficiencies, improve staff workflows, and create AI-powered systems that actually get used by your team.

Founded by an AI engineer and a healthcare clinic owner, we bridge the gap between technical automation and real-world clinical operations.

Health AI Operator

LIVE
> 
> 

Designed for real clinic operations: approvals, exceptions, and auditability.

HIPAA-aware by design

Minimum necessary data, clear boundaries, and safe handling patterns.

Works with your stack

Integrates with your EHR/PM/clearinghouse via APIs or safe automation.

Human in the loop

Escalations, approvals, and guardrails so staff stays in control.

Medical / clinical systems

Epic
athenahealth
eClinicalWorks
NextGen
Greenway
DrChrono
AdvancedMD
Practice Fusion
Elation Health
CareCloud
Modernizing Medicine
ChiroTouch
Jane App
WebPT
Waystar
Availity
Change Healthcare
Experian Health
Cedar
InstaMed
Zocdoc
Weave
Podium
Klara
Dialpad
Epic
athenahealth
eClinicalWorks
NextGen
Greenway
DrChrono
AdvancedMD
Practice Fusion
Elation Health
CareCloud
Modernizing Medicine
ChiroTouch
Jane App
WebPT
Waystar
Availity
Change Healthcare
Experian Health
Cedar
InstaMed
Zocdoc
Weave
Podium
Klara
Dialpad

Tech / automation tools

Anthropic
OpenAI
Gemini AI
Google Sheets
Outlook
Slack
Microsoft Teams
Excel
Zapier
Power Automate
APIs
Python
OpenClaw
Hermes Agent
Anthropic
OpenAI
Gemini AI
Google Sheets
Outlook
Slack
Microsoft Teams
Excel
Zapier
Power Automate
APIs
Python
OpenClaw
Hermes Agent

We integrate via APIs when available, and use compliant automation for portals and legacy systems when needed.

The problem

Most AI Consultants Don’t Understand Healthcare Workflows

Diagram of the healthcare AI translation gap between AI engineering context and clinic operations.

Healthcare clinics are filled with repetitive, time-consuming processes that slow teams down and create opportunities for mistakes. The problem is not just technology. The problem is translation.

Most AI engineers do not fully understand:

  1. Clinical workflows
  2. Healthcare billing systems
  3. Provider communication
  4. Insurance portals
  5. Operational bottlenecks
  6. Staff handoffs
  7. Healthcare terminology

And most clinic owners do not have the time to:

  1. Document every workflow
  2. Explain every operational issue
  3. Translate staff frustrations into technical requirements
  4. Oversee automation implementation

That gap is where projects fail.

Why our company is different

Built by Both an AI Engineer and a Healthcare Operator

Rui Feng Lin headshot

Rui Feng Lin (Roy)

Co-Founder & AI Engineer

Master’s in Computer Science with a concentration in Artificial Intelligence from the University of Pennsylvania. Roy previously worked across Silicon Valley teams and hedge funds, building production systems where speed, accuracy, and reliability matter.

Specializes in

  • AI systems
  • Autonomous agents (reinforcement learning)
  • Workflow engineering
  • Data processing
  • Intelligent operational systems
  • Scalable business automation
Dr. Anna Di headshot

Dr. Anna Di

Co-Founder & Healthcare Operations Strategist

Owner and Chiropractor at Unity Chiropractic Wellness, a multidisciplinary healthcare clinic in New York City with multiple specialty providers, in-house billing operations, administrative teams, and real-world healthcare workflow management. Dr. Anna Di helps bridge the communication gap between healthcare teams and AI engineers so solutions are practical, usable, and operationally effective.

What we actually do

We Improve Existing Processes Instead of Forcing New Ones

Our goal is not to replace your team. Our goal is to remove friction.

We study your existing workflows and identify:

  1. Repetitive tasks
  2. Operational bottlenecks
  3. Redundant data entry
  4. Communication breakdowns
  5. Billing inefficiencies
  6. Tasks slipping through the cracks
  7. Areas where staff waste time navigating outdated systems

Then we build automations that:

  1. Integrate into your existing operations
  2. Improve speed and accuracy
  3. Reduce manual work
  4. Create accountability
  5. Generate actionable outputs
  6. Keep workflows moving automatically

Even small operational improvements compound quickly. If every employee works at least 50% faster and 50% more accurately, the impact across an entire organization becomes massive.

Workflow automation UI over a clinical operations setting.

Example

Healthcare Billing Should Not Require Endless Clicking

Traditional healthcare billing workflows often require staff to manually sign into portals, search patients one by one, enter demographics repeatedly, open claims individually, interpret large amounts of fragmented information, and manually assign follow-up tasks.

AI changes this completely.

Instead of reviewing one claim at a time, we can create systems that:

  1. 1Analyze hundreds of claims simultaneously
  2. 2Remove irrelevant information
  3. 3Surface the exact issue immediately
  4. 4Identify patterns automatically
  5. 5Generate clean action lists
  6. 6Trigger next steps automatically
  7. 7Track completion of tasks
  8. 8Escalate unresolved issues

The result is faster claim resolution, cleaner workflows, and fewer missed opportunities.

Staff workflows

Prevent Tasks From Falling Through the Cracks

Healthcare workflows often involve multiple people interacting with the same patient: providers, assistants, front desk staff, billers, and administrative teams. When processes depend entirely on human memory and manual follow-up, delays and mistakes happen.

We build systems that:

  1. Track workflow progression automatically
  2. Monitor incomplete tasks
  3. Create reminders and triggers
  4. Organize communication
  5. Route information to the correct team member
  6. Verify completion
  7. Reduce redundant handoffs

This helps clinics operate with more consistency, less stress, and significantly improved efficiency.

Positioning

AI That Produces Action, Not Just Reports

Many automation companies generate dashboards and reports. We focus on operational execution.

Our systems are designed to:

  1. Identify problems
  2. Recommend solutions
  3. Trigger workflows
  4. Assign tasks
  5. Monitor completion
  6. Continuously improve operational efficiency

The goal is not more information. The goal is measurable operational improvement.

Closing

Let’s Discover Where Your Operations Are Slowing You Down

Whether your clinic needs help with billing workflows, staff coordination, repetitive administrative tasks, patient communication, reporting systems, or operational automation — we design practical systems that save time, reduce errors, and improve team performance.

Typical starting points:
• Billing backlogs and denial root causes
• Portal work and repetitive data entry
• Staff handoffs, routing, and follow-ups
• Operational reporting that triggers next steps

Replace “endless clicking” with reliable execution.

Clinicians reviewing an operations dashboard in a healthcare office.